Refund and Return Policy

Introduction
At Femme Motto, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

Return Period
You may return items within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

Return Process
To initiate a return, please follow these steps:

1. Contact our customer service team at [insert contact email] to request a return authorization.
2. Pack the item securely in its original packaging.
3. Include a copy of your receipt or proof of purchase.
4. Ship the item to the address provided by our customer service team.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Non-Returnable Items
Some items are non-returnable, including gift cards and items marked as final sale. Please check the product description for details.

Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part. In such cases, we will cover the return shipping costs.

Contact Us
If you have any questions about our Refund and Return Policy, please contact our customer service team at [insert contact email].